Dog damaged carpet

Leave a comment

Did your pet decide to chew on the carpet? Are you now afraid that you will lose your security deposit? Are you trying to sell your home? If you live in Meridian, Idaho and you have pet damaged carpet, we can help. We have been repairing carpet for over 12 years.  We have the tools and the experience to get the job done right. Take a look at some of the carpet repairs in Eagle Idaho that we have done.

Carpet is what we specialize in and we can help you save money by repairing and cleaning it. Carpet is a big investment and if it is cared for and maintained, it will last a long time. We can take a remnant piece of carpet and use it to replace the damaged areas. If you do not have a remnant piece, we can take some from an inconspicuous place like a closet and perform the repair. If you want it done right, then give us a call.

We are your Boise carpet repair specialists!

51604553_2197720880279229_2091917946694664192_o

dog damage meridian idaho

51847191_2197720920279225_3335458914740207616_o

carpet patch boise idaho

51960817_2197720980279219_4379511687112294400_o

carpet repair eagle idaho

Advertisements

Owner Operator

Leave a comment

I currently run my business as an owner operator. This means that if you call… I answer the phone. If you have me over for an estimate…. I come over and measure the areas to be cleaned. If you schedule a cleaning….. yes, you guessed it, I show up at your door to perform the cleaning.

Sometimes this can make for a very busy day. But I prefer to have it this way. There are many more advantages to being an owner operater than having  employees.

-My customers are happy to see ME every time and not an employee. I have a long list of repeat customers that call regularly. I am always happy to see them and enjoy the conversations I get to have with them. Sometimes the conversations take longer than the cleanings do. In fact, I am friends with many of them on Facebook.  This is my favorite part of being in business for myself. I would miss this part most if I were to do something else for a living.

-I know I can trust MY own work. I do not have to worry about employees doing substandard work. I am on every job, and I know what is going on with each cleaning. Call me a control freak, but I like to know that every job is performed to the highest standard possible. As an owner operator, I don’t get paid if the business isn’t coming in. If my customers are not happy, they will not call back or tell their friends to call me. Sometimes employees do not see this side of the coin and customer service can be lacking.

-Employees. It is hard to find someone that can be trusted with your business. There is also more insurance costs that have to considered when hiring someone. I would have to charge higher prices to cover these costs. I would lose that hometown “mom an pop” business feel that many people enjoy and look for when calling someone. This is a headache that I will avoid as long as I can. If I ever need help, I usually take one of my sons with me. They have seen that hard work I have put into building this business and they are willing to work hard to help it grow. My customers enjoy meeting my sons too.

As long as I can, I will remain an owner operator. I know that things can change this, But as long as I am healthy enough to do it, I will.

I look forward to hearing from you!

Charlie

208-855-5715

Online Reviews

Leave a comment

Customer testimonials are the best way to learn about a company. I have gone for over 3 years without a marketing campaign because my customers have been happy to share our name with their family and friends.

Just recently I started to use the internet as a way to reach new customers. When I started to think about the idea of finding someone on the internet and then inviting them into your home, it seemed kind of scary. So one thing I felt I needed to do was get a good review base out there so people could see who I am and how I conduct myself in people’s homes. I also added a page on my website with a picture of my family so people could see what I look like.

Google places has been a good place to learn about businesses. On my last post I shared some of the reviews I have received. You can click here to go to my Google place and read them in the context of the posts if you would like.

Yelp is another good place to get reviews. If I have an extraordinary experience with a business, I go to yelp on my phone and leave a review. It is a very useful app for your smart phone and can help you find credible businesses.

Mojo pages is a service of KTVB where people can leave reviews for local businesses. I really like this place for small businesses like mine because it is for the local guys.

There are many more places, but this is a good place to start looking to find out about the businesses in your area. Read online reviews before you purchase something or hire someone, it could save you some headaches and some of your hard earned money.

If you have had a good experience with us, please leave a review on any of these pages.

The holidays are quickly approaching, so call today to get scheduled before the company shows up!

If you need a carpet cleaner in Meridian Idaho call:

208-855-5715

Carpet Geek

%d bloggers like this: