What is a reputation worth? My Google reviews.

 One of the things I am proud of is the reputation I have worked so hard to get. A referral is the best way to find a service or product. I have built my business with the referrals from many satisfied customers. I strive to give the kind of service that people want to tell their friends about.

This is a few of the online reviews that I have gotten lately:

 Tammi ‎ – Oct 4, 2011

As a property management business we rely on the quality of work from other private companies to reflect on our own. Carpet Geek does an excellent job and I am always proud to refer their services! Charlie is honest, prompt and reliable and I appreciate him and his service. If you want great service and an honest opinion, Charlie is the person you want. We use Charlie for business and for our personal home. I highly recommend Carpet Geek!

Chris ‎ – Oct 3, 2011

The Carpet Geek is the BEST! Talk about personal service! Charlie doesn’t just send someone else to take care of your carpet, he does it himself. He cares about his reputation and works hard to make sure you’re always satisfied. Any time we have our carpets cleaned, we always call Charlie. He does a great job.

Theresa ‎ – Sep 30, 2011

I have had the Carpet Geek out to my house many times. Charlie has been able to remove hard dirt and oil stains and pet accidents. I would recommend The Carpet Geek to anyone. I have recommended Charlie to my friends. And they were very pleased with the results. I will not call any other carpet cleaning company to my home. And the prices are very reasonable. Call the Carpet Geek for fast, friendly and professional service.

Michelle ‎ – Sep 12, 2011

I’ve had Charlie out to my home three or four times now. I am so glad my friend recommended him. Appointments are always easy to make and he is always prompt. When he is done my carpets look FANTASTIC! It is so nice to have the peace of mind in knowing that whatever my family might do to the carpet, I know the Carpet Geek will be able to take care of it!

Gail ‎ – Sep 4, 2011

I highly recommend Charlie, owner and operator of Carpet Geek. Charlie is prompt to answer his phone to schedule an appointment. He has been our exclusive carpet cleaner for several years. Charlie has always been on time, courteous, professional, and detailed oriented each time. The carpet always looks terrific when he finishes. He has also detailed our vehicle and cleaned the grout in our tile. We have never been disappointed with his work.

Debra ‎ – Aug 19, 2011

Charles does an amazing job of cleaning. He is thorough with the carpets and protective of the furniture. You would think it was his furniture. He arrives on time and is courteous, clean and polite. Definitely a go getter! 🙂

Michele ‎ – Aug 18, 2011

Carpet Geek is the best in the business. If you are looking for someone who knows what they are doing and does it right the first time, Charlie is the one to do it. We have also had him clean our upholstery, and stretch the carpet in many bedrooms. VERY highly recommended!

Bryan ‎ – Aug 17, 2011

It is hard these days to find someone that takes pride in their work. Charlie clearly loves what he does and the final product and his customer service are testaments to this philosophy! An honest and fair price. You wouldn’t know that my carpets had seven years of wear, tear, pets and a toddler working them over – they look factory new now. Recommended!

Tamara ‎ – Aug 4, 2011

Charlie is the best! He’s friendly, affordable and always puts in an extra effort. Every time he cleans my carpets he will go the extra mile to make sure everything looks amazing. I had asked him to clean a couple spots on my couch when he was done with the carpets and he didn’t even charge me. I’d highly recommend him!

We would love to add you to our list of satisfied customers.

For carpet cleaning in Boise Idaho:

Call Carpet Geek today!

208-855-5715

Tile Cleaning

We have just recently added tile cleaning in Boise Idaho to our list of services that we offer. Tile can be a source of headaches for the homeowner. If you have ever tried to clean your grout yourself, then you know what I am talking about.

Grout is a very porous surface that absorbs dirt and oil and does not like to let go of it. Understanding the chemistry of cleaning will help the removal of the dirt and oil. A cleaning chemical that works on the kitchen tile will not always work in the bathroom. This is because of the elements that are bonding the dirt with the surface. For example: Dirt and oil that is on the kitchen floor will be removed easily with a high pH (high alkaline) cleaning chemical. In the bathroom, the dirt and oil is most likely bonded to the grout with water deposits. Water deposits usually are the result of hard water (this causes the spots on your glasses). Hard water needs to be removed with a low pH (acid based) cleaner.

This might sound confusing to you, but when you understand what chemical works where, then you can save a lot of time and money when cleaning.

Let me give you some examples:

Kaboom- this is an acid based cleaner that is excellent in bathrooms. It dissolves hard water build up and helps separate the stubborn dirt and oil from the bathroom surfaces. Most products that are labeled as bathroom, shower, or toilet cleaners are acid based.

Oxiclean- I hesitate telling people to use this product because it is an oxygen bleacher. I see bleach spots in carpets all of the time from Oxiclean. Oxiclean is made with Sodium Per-carbonate. Please do not put this stuff on your carpet. If you did, and it did not bleach it, then you got lucky. I see this ALL of the time. Trust me on this! For hard surfaces, it works great. It is a high pH cleaner. Dirt in itself is an acid, so using an alkaline based cleaner will remove it. Pine-sol, Windex, dish soap are all examples of alkaline cleaners.

Over the counter products have their limitations. These products are sold to average homeowners that have no training with cleaning products. Therefore they have to be safe. Professional products are stronger and are for professionals that have had some training and know how to use them. So when the tile and grout in your home needs some professional TLC, then call Carpet Geek!

I hope this posts helps with some cleaning headaches, and if you have any questions, don’t hesitate to call!

Charlie

855-5715

Carpet Cleaning Frequency

I’m often asked “how frequently should I get my carpets cleaned?” This question has quite a few variables to consider to be able to answer it.

First is the age of the carpet. As carpet gets older and worn, it looses it’s ability to repel dirt and spills. This is mostly because the factory applied stain-guard gets worn off. It can be very beneficial to have a protector re-applied after getting your carpet professionally cleaned. The technician will have the knowledge and the products to ensure that the protector is applied properly. Over the counter products are not professional grade products and are not as high of quality as the ones that a professional carpet cleaner has on their truck.

The second variable is the amount of traffic that the carpet experiences. An older couple with no pets or kids in the house can go a year between cleanings. Add in children and pets and the frequency goes up. Kids like to eat in the family room (even though they’re not supposed to) and the dog likes to chew on their favorite toy on the carpet too. In addition to this the kids play outside and drag in dirt and mud every time they come inside. It seems like a loosing battle, so carpet cleaning needs to be done more often.

Another factor is the climate you live in. Wet winters tend to be harsher on the carpet as the snow and rain gets tracked in. Dusty climates bring in lots of dirt that gets embedded deep into the carpet fibers. These elements need to be removed by a professional that has the equipment and products to do the job right.

I personally would never go more that a year between professional cleanings. In fact, the major carpet manufactures recommend getting your carpet cleaned at least once a year, using the hot water extraction (steam cleaning) method. Carpet is a germ magnet and a catch all for everything that gravity brings its way. Professional cleaning will kill all germs and remove the soil that gets deep into the carpet. Add in the variables that I have described and the need for cleaning goes up. In my home we have four children and a dog. I try to clean my carpet every six months.

One important thing to remember is that dirt is abrasive. As it sits in the carpet, it scratches the carpet fibers and dulls their appearance. Once the carpet gets scratched up, the dirt becomes harder to remove and can bond permanently with the fibers. Getting the soil removed will increase the life of your carpet and protect your investment.

Carpet Geek